Need a hand?

Download the app and create a passkey — that's it. Your passkey syncs automatically through your device's provider (iCloud Keychain, Google Password Manager), so your Piggy follows you across devices. You can also export a recovery seed phrase as an extra backup if you want.

Your passkey is synced by your device provider (Apple, Google), so as long as you have access to your account, you're fine. If you lose access to that too and didn't export a recovery seed phrase, your Piggy and its sats are gone forever. We never see your keys and can't recover them.

Send sats to your Piggy's Lightning address or scan its QR code from any Lightning wallet. Every sat you send keeps it alive and growing.

Yes, but think carefully. Emptying your Piggy kills it. Not pauses it. Kills it. Name, skin, personality, memories — all gone forever.

Lightning payments are usually instant. If yours didn't arrive, check with your sending wallet first — the payment may have failed to route. If it shows as sent on your end, reach out to us.

No. Name and skin are forever — choose wisely. If you really want a fresh start, you'd have to kill your Piggy and create a new one. But everything — sats, memories, personality — dies with it.

Your keys never leave your device. Messages between you and your Piggy are yours. We don't sell data, run ads, or do anything creepy. Read our privacy policy for the full picture.

Try force-closing and reopening the app. If the issue persists, drop us a line with what happened and your device info. Screenshots help.