Privacy Policy
Privacy Policy
Last updated: Monday, August 11, 2025.
“Piggy” (“we”, “us”, “our”): Ficha, S.A. de C.V.
At Piggy (http://pig.gy), operated by Ficha, S.A. de C.V., Reg. No. 672a88a79c3ab49e3172eb32, ("Company", "we", "us", "our"), your privacy is built into the product — not added later. We collect only what’s necessary to run your account, with no ads, no behavioral tracking, and no data selling. By using the Service, you agree to this Policy.
What Data We Collect
We may collect and store the following types of personal and sensitive information:
Personal Information: Your name, email address, and identity verification details (e.g., driver’s license, passport).
Sensitive Information: Only collected when required by law or with your explicit consent (e.g., biometric data for identity verification).
Transaction Data: Details about Bitcoin, Lightning, and other supported transactions, including amounts, timestamps, wallet addresses, and payment references.
Usage Data: IP addresses, device identifiers, browser type, pages accessed, and dates/times of visits.
Cookies and Tracking Technologies: Information collected via cookies and similar tools, such as browsing behavior on our website or app.
Analytics Data: Information from analytics tools (e.g., Google Analytics) to evaluate app performance and improve services.
Nickname: Optional; used for personalization.
Region: Helps apply local rules and show relevant content.
Device & Session Data (minimal): Basic technical data such as IP address and browser, retained briefly for fraud prevention and stability.
How We Collect Your Data
We collect information directly from you or via trusted third parties:
Direct Collection:
When you register for an account.
When you verify your identity.
When you contact us through support channels.
Third-Party Collection:
Identity verification providers (e.g., Stripy Identity).
Partners offering complementary services.
Your email address is used to create your account, send security notifications, and provide important service updates.
Cookies & Tracking
No third-party ad cookies
No pixels, beacons, or behavioral trackers
We may use essential cookies or local storage to keep you signed in and secure.
How We Use Data
We use your info to:
Provide and secure the Service
Manage your account and respond to support requests
Send important service emails (security alerts, policy updates)
Comply with laws and enforce terms
We never sell your data.
Legal Grounds
We process your data based on:
Contract – to deliver the Service
Legitimate interest – to protect and maintain functionality
Legal obligation
Consent – where required (you can withdraw anytime)
Who We Share With
We only share data when necessary:
Trusted service providers (e.g., cloud hosting, email, support)
Legal authorities if required
During a business transfer (e.g., merger or acquisition)
We never share data with ad tech companies.
International Data Use
We ensure appropriate safeguards to keep your data protected wherever it goes.
How Long We Keep Data
We keep your info only as long as needed to:
Provide the Service
Meet legal obligations
Resolve issues and protect our rights
Local data on your device stays with you.
Your Rights & Controls
You can:
Control what’s public in the app
Download your data
Delete your account or request data deletion
Access or update your info
Object to or restrict processing, and withdraw consent where applicable
To make any request, contact us via the support email in your profile.
Kids
The Service isn’t for children under 13. We don’t knowingly collect data from them. If you think we have, contact us and we’ll delete it.
Security
We use strong protections, including:
Passkeys (WebAuthn)
Encryption in transit
Layered security controls
No system is 100% secure, but we take it seriously.
Updates
If this Policy changes in a meaningful way, we’ll notify you (via email or in-app). The date at the top tells you when it was last updated. If you keep using Piggy, it means you agree to the updated terms.
Last updated: Monday, August 11, 2025.
“Piggy” (“we”, “us”, “our”): Ficha, S.A. de C.V.
At Piggy (http://pig.gy), operated by Ficha, S.A. de C.V., Reg. No. 672a88a79c3ab49e3172eb32, ("Company", "we", "us", "our"), your privacy is built into the product — not added later. We collect only what’s necessary to run your account, with no ads, no behavioral tracking, and no data selling. By using the Service, you agree to this Policy.
What Data We Collect
We may collect and store the following types of personal and sensitive information:
Personal Information: Your name, email address, and identity verification details (e.g., driver’s license, passport).
Sensitive Information: Only collected when required by law or with your explicit consent (e.g., biometric data for identity verification).
Transaction Data: Details about Bitcoin, Lightning, and other supported transactions, including amounts, timestamps, wallet addresses, and payment references.
Usage Data: IP addresses, device identifiers, browser type, pages accessed, and dates/times of visits.
Cookies and Tracking Technologies: Information collected via cookies and similar tools, such as browsing behavior on our website or app.
Analytics Data: Information from analytics tools (e.g., Google Analytics) to evaluate app performance and improve services.
Nickname: Optional; used for personalization.
Region: Helps apply local rules and show relevant content.
Device & Session Data (minimal): Basic technical data such as IP address and browser, retained briefly for fraud prevention and stability.
How We Collect Your Data
We collect information directly from you or via trusted third parties:
Direct Collection:
When you register for an account.
When you verify your identity.
When you contact us through support channels.
Third-Party Collection:
Identity verification providers (e.g., Stripy Identity).
Partners offering complementary services.
Your email address is used to create your account, send security notifications, and provide important service updates.
Cookies & Tracking
No third-party ad cookies
No pixels, beacons, or behavioral trackers
We may use essential cookies or local storage to keep you signed in and secure.
How We Use Data
We use your info to:
Provide and secure the Service
Manage your account and respond to support requests
Send important service emails (security alerts, policy updates)
Comply with laws and enforce terms
We never sell your data.
Legal Grounds
We process your data based on:
Contract – to deliver the Service
Legitimate interest – to protect and maintain functionality
Legal obligation
Consent – where required (you can withdraw anytime)
Who We Share With
We only share data when necessary:
Trusted service providers (e.g., cloud hosting, email, support)
Legal authorities if required
During a business transfer (e.g., merger or acquisition)
We never share data with ad tech companies.
International Data Use
We ensure appropriate safeguards to keep your data protected wherever it goes.
How Long We Keep Data
We keep your info only as long as needed to:
Provide the Service
Meet legal obligations
Resolve issues and protect our rights
Local data on your device stays with you.
Your Rights & Controls
You can:
Control what’s public in the app
Download your data
Delete your account or request data deletion
Access or update your info
Object to or restrict processing, and withdraw consent where applicable
To make any request, contact us via the support email in your profile.
Kids
The Service isn’t for children under 13. We don’t knowingly collect data from them. If you think we have, contact us and we’ll delete it.
Security
We use strong protections, including:
Passkeys (WebAuthn)
Encryption in transit
Layered security controls
No system is 100% secure, but we take it seriously.
Updates
If this Policy changes in a meaningful way, we’ll notify you (via email or in-app). The date at the top tells you when it was last updated. If you keep using Piggy, it means you agree to the updated terms.
Last updated: Monday, August 11, 2025.
“Piggy” (“we”, “us”, “our”): Ficha, S.A. de C.V.
At Piggy (http://pig.gy), operated by Ficha, S.A. de C.V., Reg. No. 672a88a79c3ab49e3172eb32, ("Company", "we", "us", "our"), your privacy is built into the product — not added later. We collect only what’s necessary to run your account, with no ads, no behavioral tracking, and no data selling. By using the Service, you agree to this Policy.
What Data We Collect
We may collect and store the following types of personal and sensitive information:
Personal Information: Your name, email address, and identity verification details (e.g., driver’s license, passport).
Sensitive Information: Only collected when required by law or with your explicit consent (e.g., biometric data for identity verification).
Transaction Data: Details about Bitcoin, Lightning, and other supported transactions, including amounts, timestamps, wallet addresses, and payment references.
Usage Data: IP addresses, device identifiers, browser type, pages accessed, and dates/times of visits.
Cookies and Tracking Technologies: Information collected via cookies and similar tools, such as browsing behavior on our website or app.
Analytics Data: Information from analytics tools (e.g., Google Analytics) to evaluate app performance and improve services.
Nickname: Optional; used for personalization.
Region: Helps apply local rules and show relevant content.
Device & Session Data (minimal): Basic technical data such as IP address and browser, retained briefly for fraud prevention and stability.
How We Collect Your Data
We collect information directly from you or via trusted third parties:
Direct Collection:
When you register for an account.
When you verify your identity.
When you contact us through support channels.
Third-Party Collection:
Identity verification providers (e.g., Stripy Identity).
Partners offering complementary services.
Your email address is used to create your account, send security notifications, and provide important service updates.
Cookies & Tracking
No third-party ad cookies
No pixels, beacons, or behavioral trackers
We may use essential cookies or local storage to keep you signed in and secure.
How We Use Data
We use your info to:
Provide and secure the Service
Manage your account and respond to support requests
Send important service emails (security alerts, policy updates)
Comply with laws and enforce terms
We never sell your data.
Legal Grounds
We process your data based on:
Contract – to deliver the Service
Legitimate interest – to protect and maintain functionality
Legal obligation
Consent – where required (you can withdraw anytime)
Who We Share With
We only share data when necessary:
Trusted service providers (e.g., cloud hosting, email, support)
Legal authorities if required
During a business transfer (e.g., merger or acquisition)
We never share data with ad tech companies.
International Data Use
We ensure appropriate safeguards to keep your data protected wherever it goes.
How Long We Keep Data
We keep your info only as long as needed to:
Provide the Service
Meet legal obligations
Resolve issues and protect our rights
Local data on your device stays with you.
Your Rights & Controls
You can:
Control what’s public in the app
Download your data
Delete your account or request data deletion
Access or update your info
Object to or restrict processing, and withdraw consent where applicable
To make any request, contact us via the support email in your profile.
Kids
The Service isn’t for children under 13. We don’t knowingly collect data from them. If you think we have, contact us and we’ll delete it.
Security
We use strong protections, including:
Passkeys (WebAuthn)
Encryption in transit
Layered security controls
No system is 100% secure, but we take it seriously.
Updates
If this Policy changes in a meaningful way, we’ll notify you (via email or in-app). The date at the top tells you when it was last updated. If you keep using Piggy, it means you agree to the updated terms.
Last updated: Monday, August 11, 2025.
“Piggy” (“we”, “us”, “our”): Ficha, S.A. de C.V.
At Piggy (http://pig.gy), operated by Ficha, S.A. de C.V., Reg. No. 672a88a79c3ab49e3172eb32, ("Company", "we", "us", "our"), your privacy is built into the product — not added later. We collect only what’s necessary to run your account, with no ads, no behavioral tracking, and no data selling. By using the Service, you agree to this Policy.
What Data We Collect
We may collect and store the following types of personal and sensitive information:
Personal Information: Your name, email address, and identity verification details (e.g., driver’s license, passport).
Sensitive Information: Only collected when required by law or with your explicit consent (e.g., biometric data for identity verification).
Transaction Data: Details about Bitcoin, Lightning, and other supported transactions, including amounts, timestamps, wallet addresses, and payment references.
Usage Data: IP addresses, device identifiers, browser type, pages accessed, and dates/times of visits.
Cookies and Tracking Technologies: Information collected via cookies and similar tools, such as browsing behavior on our website or app.
Analytics Data: Information from analytics tools (e.g., Google Analytics) to evaluate app performance and improve services.
Nickname: Optional; used for personalization.
Region: Helps apply local rules and show relevant content.
Device & Session Data (minimal): Basic technical data such as IP address and browser, retained briefly for fraud prevention and stability.
How We Collect Your Data
We collect information directly from you or via trusted third parties:
Direct Collection:
When you register for an account.
When you verify your identity.
When you contact us through support channels.
Third-Party Collection:
Identity verification providers (e.g., Stripy Identity).
Partners offering complementary services.
Your email address is used to create your account, send security notifications, and provide important service updates.
Cookies & Tracking
No third-party ad cookies
No pixels, beacons, or behavioral trackers
We may use essential cookies or local storage to keep you signed in and secure.
How We Use Data
We use your info to:
Provide and secure the Service
Manage your account and respond to support requests
Send important service emails (security alerts, policy updates)
Comply with laws and enforce terms
We never sell your data.
Legal Grounds
We process your data based on:
Contract – to deliver the Service
Legitimate interest – to protect and maintain functionality
Legal obligation
Consent – where required (you can withdraw anytime)
Who We Share With
We only share data when necessary:
Trusted service providers (e.g., cloud hosting, email, support)
Legal authorities if required
During a business transfer (e.g., merger or acquisition)
We never share data with ad tech companies.
International Data Use
We ensure appropriate safeguards to keep your data protected wherever it goes.
How Long We Keep Data
We keep your info only as long as needed to:
Provide the Service
Meet legal obligations
Resolve issues and protect our rights
Local data on your device stays with you.
Your Rights & Controls
You can:
Control what’s public in the app
Download your data
Delete your account or request data deletion
Access or update your info
Object to or restrict processing, and withdraw consent where applicable
To make any request, contact us via the support email in your profile.
Kids
The Service isn’t for children under 13. We don’t knowingly collect data from them. If you think we have, contact us and we’ll delete it.
Security
We use strong protections, including:
Passkeys (WebAuthn)
Encryption in transit
Layered security controls
No system is 100% secure, but we take it seriously.
Updates
If this Policy changes in a meaningful way, we’ll notify you (via email or in-app). The date at the top tells you when it was last updated. If you keep using Piggy, it means you agree to the updated terms.